Enterprise

Priority Support

Enterprise-level support ensures your school never gets stuck. NavEd's Priority Support provides dedicated assistance with faster response times and personalized attention. Priority email support guarantees 4-hour response times during business hours—compared to 48 hours for standard support. Phone support provides direct access to our team for urgent issues that need immediate resolution. A dedicated support queue ensures your tickets are handled by experienced team members familiar with enterprise needs. Implementation assistance helps you get started right with custom onboarding, data migration support, and configuration help. Custom training sessions for your staff ensure everyone knows how to use NavEd effectively. Regular check-ins ensure your school is getting maximum value from the platform. Direct access to product team for feature discussions and feedback.

Key Benefits

4-hour email response time (vs. 48 hours standard)

Phone support during business hours

Dedicated support queue with experienced team

Implementation assistance for smooth onboarding

Custom training sessions for your staff

Data migration support from previous systems

Configuration help for optimal setup

Regular check-ins to ensure success

Direct access to product team for feedback

Priority consideration for feature requests

See It In Action

Coming Soon

Screenshots and demo videos are coming soon. Contact us for a live demo!

Ready to Get Started?

Try Priority Support and all our features with a free trial. No credit card required.