FEEDBACK SYSTEM
Your voice shapes how NavEd grows
Submit ideas, flag bugs, or ask questions directly inside NavEd — and watch your request move from received to resolved.
Every small school runs differently, and your input matters. The built-in feedback channel lets any staff member or administrator submit an idea, report a problem, or ask a question without leaving the app — no support email to dig up, no ticket portal to log into separately.
Real humans on the NavEd team read and respond to every submission, usually within a day. You can track status as it moves from received to reviewed to addressed, so your feedback never disappears into a void. An optional anonymous mode means anyone on your team can speak candidly.
- Three submission types — Categorize your message as an idea, a bug report, or a question so it reaches the right person immediately.
- Live status tracking — Watch each submission move through received, reviewed, and addressed stages — no follow-up email needed.
- Anonymous option — Submit without attaching your name, giving every member of your school a safe way to share honest feedback.
- Answered by real people — Every submission is read and responded to by the NavEd team, not a bot — your co-op's needs drive what gets built next.
NavEd Support
Send feedback
Tell us what would make NavEd better…
Your recent feedback
What you'll achieve
Real outcomes for your school
Submit feedback directly from within NavEd
Report bugs and technical issues with context
Request new features and improvements
How it works
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Setup
Import existing data or start fresh
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Organize
Configure to match your school's needs
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Track Progress
Monitor and generate reports
What's included
Track submission status and responses
Anonymous feedback option for sensitive topics
Categorize feedback by type for faster routing
Attach screenshots to illustrate issues
Receive notifications when feedback is addressed
Help prioritize product improvements
Direct line to development team
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